We are actively seeking a Senior Technical Writer for a long term project in
the Charlotte, North Carolina area. Project will involve ground - up
documentation of an extensive Object Oriented software application development
project for a stable and outstanding bank institution. Project is currently
scheduled to run through June 2010 with possibility of extension.
Background: The Electronic Disability (eDib) initiative encompasses the
electronic storage of all disability cases from the initial intake process
through the appeals process and includes the Continuing Disability Review
process. All case processing activities are computerized rather than
paper-based. Paper documentation received from external sources, such as
medical evidence, is converted to a digital format. This eliminates the
generation and accumulation of paper within the disability adjudication
process.
The DMA addresses the current and future document capture,
indexing, routing, storage, retrieval, and management needs of the Agency.
The Technical Writer will develop and/or modify operational support guides
for SSA and Document Management Architecture onsite staff. (The SSA Task
Manager provides requirements for documents and responsible technical
personnel to provide input and review of these guides).
The technical environment includes the following:
- Kodak, Fujitsu or equivalent USB2 Scanners
- Windows and Unix Image Servers
- Windows Fax Servers
- Backup Server /Robotic Tape Backup Units
- Cache-DASD Arrays with SAN and/or SCSI interfaces to multiple servers
- Patch Panels and cables
- Switches
- Routers
- Ethernet backbones
- Accelerated Video Cards
- Workstations
- UNIX and Windows operating systems
- Content Manager Workflow Management and Imaging Software
- Argent monitoring software
- SSA standard suites of software development, testing and production
operations tools
- Veritas Netbackup
- Veritas Volume Manager
- Control-M Job Scheduling
- EMC & Hitachi Mainframe Disk Subsystems
- EMC Timefinder
- Hitachi Shadowimage
- SQL for sequel server
- VBScript
- Windows Management Instrumentation (WMI)
Technical writing tasks include:
- Place and maintain documents on SSA's Intranet for easy access at the
DMA sites and technical support staff. (The SSA Task Manager provides
methodology for document content and format).
- Attend meetings and participate in conference calls in support
activities.
- Develop, update and/or maintain the documents listed below on an ongoing
basis:
- Project Plans
- Site Prep Guides
- Configuration and installation process documents.
- 'Lessons learned' document.
- Change Management log.
- Frequently Asked Questions document.
- 'How to' Guides
- Trouble Shooting Guides
- Technology Refresh Document
- Operational Guides.
Apptis offers a competitive benefits package, which includes excellent
medical and dental benefits, and a 401k plan with matching.
Qualified and interested individuals should submit a resume to
www.apptis.com/careers.sec - reference job code 296243.
Conditions of employment: All applicants receiving an offer of
employment will be required to complete an Apptis application and sign a
disclosure and authorization form for a background investigation. All offers
of employment are contingent upon satisfactory completion of the Apptis
background investigation including a criminal check, education and employment
verifications and for some positions a credit check.
Apptis is an equal opportunity employer committed to support family values,
integrity in the workplace, and an entrepreneurial atmosphere.
U.S. Citizenship is required for most positions.
An Equal Opportunity Employer. M/F/D/V.
Woodlawn, MD, US.