The Minority Effect in Effect: What
Happens When People Are in the Minority at Work or School?
Dr.
Charles B. Hutchison
The
University of North Carolina at Charlotte
To
walk into an open fire or the eye of the storm is insane. However, each day in
America, millions are expected to do so with a smile; each day, millions of
Americans are expected to show up at work or school as the racial, religious,
or gender minority and work as if all is well. For these people, being the
situational minority is often like walking into the open fire, and they pay a
price for it; a price that is invisible, yet measurable: these people slowly
burn up or under-perform, unless appropriate steps are taken to counteract the
effects of the fire.
Because this fire in invisible and its effects are not
felt by the majority, its existence is mostly dismissed or neglected, at the
expense of productivity. On the other hand, for the same reason that the fire
is invisible, minorities themselves often wonder if it exists only in their
imaginations, even when they know that they are slowly burning up, breaking out
in cold sweat, and feeling as if they are living their professional lives
sitting in the proverbial “hot seat” in an air-conditioned room. This duality
of existence, whereby the minority lives in a separate experiential reality
from the majority’s, creates misunderstanding in a pluralistic society where
racial, religious, and gender harmony is vital for social progress.
In
the book What Happens When Students Are
in the Minority: Experiences that Impact Human Performance, I use the
real-life narratives of twenty-nine individuals and about fifty cases to
illustrate what minorities go through day after day, and year after year, and
what it does to them. The result is what I term the “minority effect,” a kind
of syndrome whereby otherwise normal human beings who find themselves as the
minorities in different situations, feel as if they have been placed on stage
with a spotlight on them. Consequently, they become prisoners of anxiety and
engage in certain predictable, negative behaviors. Owing to sheer anxiety and
mental overload, these situational minorities often find themselves behaving
unintelligently, against their better judgment: otherwise nice boys and girls
behave awkwardly, gentlemen and ladies lose their compasses, and the noble
forget their nobility. Ultimately, they fulfill what they fear most:
reinforcing stereotypes or unfounded suspicions about the groups they
represent.
The
following excerpts from the book illustrate the minority effect:
A lone White
male at a Black party: “It did not occur to me until I
entered the ballroom that I might be the only white person in the room. Sure
enough, I was! … Not only was I the only white person, but I was far from
dressed for the occasion. Although my [Black] roommate was not dressed for the
occasion, either, he didn’t mind. I
nearly completely shut down. I saw all eyes on me. I didn’t just feel the
eyes; I saw them. Everyone I looked at was virtually staring at me because I
had no business being there whatsoever. I looked at my roommate to see if he
might have noticed, but he was too busy among the crowds, enjoying himself.”
The only male at a women’s gathering in his own house: “With my new position as the minority, I
felt just as strange walking into my own house full of women …. Not only out of
place in my own house, but I was also cooking. Out of place and out of role, my
obsession was to try and disappear into the back of the kitchen and finish the
meal. I tried some lame jokes, pathetic conversations, and felt terribly out of
place, weird, and extremely uncomfortable. Nothing really mattered except to
finish my job there and disappear out the back door. Even though the ladies
attempted to make me feel comfortable and did nothing to make me feel
otherwise, I struggled to hide my cold sweat.”
A White female
in a Black church
when the pastor invited the congregation
to open their Bibles and follow along while he read a passage of scripture:
“I had my Bible but found myself fumbling to find the correct scripture
reference. I couldn’t remember what verse he had just said to find. As we stood
up, I was still turning pages, wondering if everyone around me noticed that I
was slow in finding the passage.”
A Black woman
in a White church: “It’s one thing to be the
minority, but to feel the minority is
a different story. I felt like all eyes were on me, the environment itself felt
strange, and I felt lost. It was out of my comfort zone because I didn’t see
anyone who looked like me, with whom I could possibly relate to. I kept my head
straight forward in fear that I would not receive a welcoming smile if I
established eye contact with anyone. I think my face began to show fear.”
Latino woman’s
reflection about school: “I was an outsider looking in,
and certainly not part of the majority group. To accentuate this situation was
the name-calling, the group intimidating threats, isolation, and the low expectations
from the teachers. Needless to say, I felt neglected, abused, and somewhat
ashamed. I was helpless, I now see, because the situation was beyond my
control. I could not control their actions toward me any more than I had the
ability to change who I was. I responded to the situation the only way I knew
how: with my sharp words and my fists. At the time, it seemed to be the best
way to handle the situation, much to my parents’ chagrin. … My actions resulted
in not only short-term but also long-term consequences. My actions only
perpetuated the stereotypes the other children had made about me. … I had resorted to violence, which only
resulted in my feelings of increased isolation.”
What the
book excerpts above attempt to do is to illustrate
that all human beings are the same, and respond to human pressures in similar
ways: behaving like fish out of water. For this reason, situational minorities
at school or work are unlikely to perform at their highest potentials if their
situations are not understood and addressed. As a diverse society, we need to
strive to understand the dynamics of human behavior and performance: why
minorities struggle in majority schools, or why the only male or female on the
team has to overcome a mental barrier in order to catch up.
In
the next installment, I will discuss the topic, “What happens when children are
the minorities in school.”
Written for the Charlotte Post; October, 2009.
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Dr. Charles B.
Hutchison was born in Ghana and is a professor of education at the University
of North Carolina at Charlotte. His latest book is titled, What Happens When Students Are in the Minority: Experiences that Impact
Human Performance. He is the recipient of Recognition and Key to the City of Boston, and
has appeared on, or been featured by, local and
international news media, including CBS NightWatch,
Voice of America, Boston Globe, Washington Post, and several others. He has
lived and worked in Africa, Europe, and
provides workshops on diversity, international education, and cross-cultural
issues. He can be reached at 704-687-8885 or chutchis@uncc.edu.