Fayaz Suleman - Ph.D. student (Software and Information Systems Track)

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Fayaz Suleman has been in the field of User Experience (UX) since 2001 with demonstrated expertise in user-centered research & design product and services development ranging from websites & web-based apps, mac/window-based apps, mobile devices, embedded software interfaces to hardware products across multiple industry domains like Banking & Finance, Auto, Home and Health Insurance, Healthcare, Manufacturing & Maintenance, Mailing & Postage, Information Technology, Retail, and Telecommunication.

After finishing his Master of Science (Industrial Engineering - Human Factors & Usability) with Thesis from Clemson University, Clemson, South Carolina, USA, in 2003, he has been in the field of user-centered design, HCI, user experience and worked for several fortune 100 company. He has worked as a UX designer, researcher, and strategist and led initiatives and product launches with multi-million dollar portfolios. One of his projects at IBM, the Strategic Account Plan Program (ISAP) also won the 2018 Gold Stevie Award for Innovative Collaborative Solution, where he worked as Sr. UX Researcher & Designer and applied Design Thinking Process. During his engagements at several organizations, he has groomed and developed user-centered design center of excellence and contributed towards best practices, processes, UI standards, and design patterns.


He was also a Silver Medalist - 2nd Rank, Bachelor of Engineering (Industrial and Production), Karnataka University, INDIA, and was also awarded as the "Best Graduating Student of the Department", Bachelor of Engineering, for the academic year 1999-2000.


Life Outside Work: He enjoys volunteering work and in the past held Vice President, Secretary of Non-Profits, which was an elected position. He likes spending time with family and friends. Enjoys travel. movies, documentaries, and food. Some of his hobbies include woodworking, modern architecture, and drawing floor plans and home designs, and classic cars from the 60s. His favorite is a 1965 Buick Riviera.

Academic Qualification

Timeframe
Education
University
2022 - 2025/26
Ph.D. - Software and Information Systems
University of North Carolina, Charlotte, NC, USA
2001 - 2003
Master of Science (Industrial Engineering, Human Factors & Usability focus)
Clemson University, Clemson, SC, USA
1996 - 2000
Bachelor of Engineering (Industrial & Production Engineering)
Karnataka University, India

Corporate Work Experience

Timeframe
Job Role
Company/Client
2020-2023
Sr Manager, VP, Head of Experience Design Research and Emerging Programs
Bank of America, Charlotte, NC, USA
2019-2020
Sr. Experience Research & Design Consultant
Pegasystems, Client Location, USA
2013-2018
Lead Sr. User Experience Designer & Researcher
IBM, Telecommute, USA.
2013
Senior User Experience Architect
Allstate Insurance Co. Northbrook, IL, USA.
2012
Senior User Experience Researcher
BMO Harris, Brookfield, WI, USA.
2007 - 2012
Usability - Project Lead
American Family Insurance, Madison, WI, USA.
2006 - 2007
Sr. Usability / Business Consultant
Perficient, Inc., St. Louis, MO, USA.
2005 - 2006
Usability Engineer
Citimortgage, Inc., O'Fallon, MO, USA.
2004 - 2005
Human Factors Engineer
Pitney Bowes, Shelton, CT, USA.
2003 - 2003
Interface Design Specialist
ATSL, Clemson University, Clemson, SC, USA.
2002 - 2003
Graduate Research Assistant
Dept. of Industrial Engg., Clemson University, Clemson, SC, USA.

 

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Fayaz Suleman | fsuleman "at" charlotte "dot" edu | cci.charlotte.edu