Detail: The chatbot is developed using Microsoft Cognitive Services and Python. The Linguistic-Analysis and the Text-Analysis API provided by the Microsoft Cognitive services have been used to do sentence tokenization, POS tagging and provide appropriate sentiment scores that helps in processing and analyzing the content. The bot has a simple frontend web client designed using html and css. The websocket server written in python acts as a backend and responds to simple pre-defined queries. This bot helps in answering queries related to water bill and trash service currently.